On Thursday, Social Media app TikTok apologized to a user for removing a video that criticized China’s treatment of Muslims, blaming a “human moderation error” and saying the images had been restored within less than an hour.
The controversy over the video, viewed 1.6 million times, comes as TikTok’s Chinese owner, ByteDance, faces an inquiry by a U.S. national security panel over its handling of personal data, while U.S. lawmakers fear it may be censoring politically sensitive content.
In the video she posted last week, the user, who identifies herself as Feroza Aziz, gave a tutorial on eyelash curling while talking about how Muslims were being treated, and saying she wanted to spread awareness of the situation.
But on Twitter this week she said she had been blocked from posting on TikTok for a month, and on Wednesday posted that her viral video had been taken down, only to be restored later.
The video was offline for 50 minutes, TikTok said on its website.
“We would like to apologize to the user for the error on our part,” said Eric Han, the app’s U.S. head of safety.
“Due to a human moderation error, the viral video from Nov. 23 was removed. It’s important to clarify that nothing in our community guidelines precludes content such as this video, and it should not have been removed.”
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