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Regal Dwellings Private Limited vs Mrs. Kamala
2025 Latest Caselaw 11374 Kant

Citation : 2025 Latest Caselaw 11374 Kant
Judgement Date : 16 December, 2025

[Cites 5, Cited by 0]

Karnataka High Court

Regal Dwellings Private Limited vs Mrs. Kamala on 16 December, 2025

                               -1-
                                        WP No. 13726 of 2024



     IN THE HIGH COURT OF KARNATAKA AT BENGALURU

       DATED THIS THE DAY OF 16TH DECEMBER, 2025

                           PRESENT
        THE HON'BLE MR. JUSTICE JAYANT BANERJI
                              AND
         THE HON'BLE MR. JUSTICE UMESH M ADIGA
       WRIT PETITION NO. 13726 OF 2024 (GM-CON)


BETWEEN:

REGAL DWELLINGS PRIVATE LIMITED,
A COMPANY INCORPORATED
UNDER PROVISIONS OF THE
COMPANIES ACT, 1956,
HAVING ITS REGISTERED OFFICE AT:
LEVEL 3 AND 4, EMBASSY DIAMANTE,
34 VITTAL MALLYA ROAD,
BANGALORE-560 001.
REPRESENTED BY ITS LEGAL MANAGER AND
AUTHORISED SIGNATORY MR.NAGAPPA.
                                                 ...PETITIONER
(BY SRI.C.K.NANDA KUMAR, SENIOR COUNSEL FOR
    SRI.ANKITH S REDDY. ADVOCATE)

AND:

1.    MRS.KAMALA,
      WIFE OF MR.T.MAHALAINGAIAH,
      AGED ABOUT 66 YEARS,
      RESIDING AT NO. 197, 17TH MAIN,
      3RD SECTOR, HSR LAYOUT,
      BANGALORE-560 102.

2.    SMARTOWNER SERVICES
      INDIA PRIVATE LIMITED,
      A COMPANY INCORPORATED UNDER
      PROVISIONS OF THE COMPANIES ACT, 1956,
                              -2-
                                        WP No. 13726 of 2024



     HAVING ITS REGISTERED OFFICE AT:
     8TH FLOOR, DELTA BLOCK, SIGMA TECH PARK,
     WHITEFIELD, BANGALORE-560 066.
     REPRESENTED BY ITS AUTHORIZED
     SIGNATORY/ DIRECTOR.

3.   MR.VIKRAM CHARI,
     MAJOR, HAVING HIS PLACE OF WORK AT:
     8TH FLOOR, DELTA BLOCK,
     SIGMA TECH PARK,
     WHITEFIELD, BANGALORE-560 066.

4.   MS.DIANA MATHEW NINU,
     MAJOR, 8TH FLOOR, DELTA BLOCK,
     SIGMATECH PARK, HITEFIELD,
     BANGALORE-560 066.

5.   NARENDRA NAMBUDA MADA SUBBAIAH,
     MAJOR, HAVING HIS PLACE OF WORK AT:
     LEVEL 3 AND 4, EMBASSY DIAMANTE,
     34 VITTAL MALLYA ROAD,
     BANGALORE-560 001.

6.   ABHISHEK SINGHAVI,
     MAJOR, HAVING HIS PLACE OF WORK AT:
     LEVEL 3 AND 4, EMBASSY DIAMANTE,
     34 VITTAL MALLYA ROAD,
     BANGALORE-560 001.

7.   ANAND SITARAM NITIN,
     MAJOR, LEVEL 3 AND 4 EMBASSY,
     DIAMANTE, 34 VITTAL MALLYA ROAD,
     BANGALORE-560 001.
                                                ...RESPONDENTS

(BY SRI. CHANDRASHEKAR REDDY.K.P. ADVOCATE FOR R1; R2, R5, R6 AND R7 ARE SERVED AND UNREPRESENTED; AS PER ORDER DATED 21.08.2024, NO SEPARATE NOTICE ISSUED TO R3 AND R4)

THIS WRIT PETITION IS FILED UNDER ARTICLE 227 OF THE CONSTITUTIONOF INDIA PRAYING TO (A) ISSUE A WRIT, ORDER OR

DIRECTION IN THE NATURE OF CERTIORARI OR ANY OTHER WRIT QUASHING THE ORDER DATED 29/04/2024 IN THE PROCEEDINGS IN APPEAL NO.759/2024 BEFORE THE KARNATAKA STATE CONSUMER DISPUTES REDRESSAL COMMISSION, BANGALORE (ADDITIONAL BENCH) (ANNEXURE-A) AND ALLOW THE APPEAL IN APPEAL NO.759/2024 FILED BY THE PETITIONER HEREIN, (B) PASS ANY SUCH OTHER ORDERS.

THIS WRIT PETITION HAVING BEEN HEARD AND RESERVED FOR ORDERS ON 11.09.2025, COMING ON FOR 'PRONOUNCEMENT OF ORDER' THIS DAY, JAYANT BANERJI J., MADE THE FOLLOWING:

CORAM: HON'BLE MR. JUSTICE JAYANT BANERJI AND HON'BLE MR. JUSTICE UMESH M ADIGA

CAV ORDER (PER: HON'BLE MR. JUSTICE JAYANT BANERJI)

The instant writ petition has been filed seeking the following

relief: -

A.Issue a writ, order or direction in the nature of certiorari or any other writ quashing the order dated 29.04.2024 in the proceedings in Appeal No.759/2024 before the Hon'ble Karnataka State Consumer Disputes Redressal Commission, Bangalore (Additional Bench) (Annexure-A) and allow the appeal in Appeal No.759/2024 filed by the petitioner herein;

B.Pass any such other orders as may be necessary in the interest of justice.

2. The petition, in brief, states that the first Respondent

decided to invest in the real estate project of the petitioner and

sought for a plot to be allotted in her name, in the petitioner's

project. Accordingly the petitioner and the first Respondent

executed a plot booking agreement dated 09.09.2015; that on

the date of the execution of the plot booking agreement, the

petitioner was the sole owner of various pieces of lands in

Malur Taluk, Kolar District, which were all a part of the Real

Estate Project of the petitioner. The plot booking agreement

was done so as to enable the first Respondent to book a plot

and subsequently execute a sale agreement with the petitioner,

to acquire rights of the plot; under Clause 3.1, the petitioner

was obligated to obtain a plan approval from the concerned

Planning Authority for the development project within a period

of 12 months from the date of the plot booking agreement. The

petitioner had obtained the plan approval from the planning

authority on 21.01.2016, which is well within the period of 12

months period under Clause 3.1. It is further stated that there

was no specific time period or deadline or timeframe for the

completion of the petitioner's project. However the petitioner

tried its best to complete the project within time. The first

Respondent engaged with the second Respondent to resell the

plot of the first Respondent to a potential future buyer or end-

user. It is stated that the first Respondent had transacted with

the petitioner with the sole intention of making commercial gain

and executed the plot booking agreement dated 09.09.2015 for

a commercial purpose and never for personal use or occupation

of the first Respondent.

3. On 13.02.2020, nearly 5 years from the execution

of the plot booking agreement dated 09.09.2015, the petitioner

received a letter from the first Respondent dated 11.02.2020

making several false accusations against the petitioner and the

second Respondent. The same was replied to by the petitioner

by means of a letter dated 06.03.2020. Thereafter on

27.11.2020 the first Respondent filed a Consumer Complaint

bearing CC No. 1026/2020 before the District Commission,

Bangalore under the Consumer Protection Act, 20191. It is

stated that the District Commission has erroneously allowed the

Consumer Complaint of the first Respondent and has

mechanically and without due application of mind, ordered that

all the opposite parties therein are jointly and severally liable to

allot 1200 square feet of land or in the alternative refund the

sum of Rs.12,60,000/- along with interest at the rate of 24%

Act

per annum from 28.08.2015 till realisation. Being aggrieved,

the petitioner preferred an appeal before the State Commission

bearing Appeal No.759/2024. It is stated that by means of the

impugned order, the State Commission without any application

of mind has dismissed the appeal in limine.

4. The contention of learned counsel for the petitioner

is that the petitioner would not be a 'service provider' for the

purposes of the Act, as the petitioner was not engaged in the

construction or sale of houses or flats. The Directors of the

petitioner company have been personally held liable which is

not in accordance with law. It is alleged that the District

Commission has exercised jurisdiction that it does not have.

Failure to consider the same by the State Commission is reason

enough to set aside the impugned order. It is stated that the

District Commission deals with cases that are heard summarily

and the civil remedies such as injunctions, declarations and

specific performance of agreements cannot ordinarily be

granted. It is stated that the petitioner is not a 'Consumer' for

the purposes of this Act and therefore it will not be amenable to

the provisions of this Act.

5. The learned counsel has referred to the definition of

"Product Seller" as appearing in Section 2(37) and 'Product

Service Provider' as appearing in Section 2(38) and has drawn

attention of the Court to the Plot Booking Agreement

(Annexure-C) to the writ petition dated 09.09.2015 to contend

that admittedly the Respondent No.1 had sought to purchase

the property in question for the sole purpose of re-selling it. It

is stated that, that being the case, the State Commission has

committed a grave error in law, in rejecting the appeal. It is

stated that, a bare reading of the aforesaid Plot Booking

Agreement reflected that, it was the pure case of sale and there

was no question of any service being provided by the

petitioner.

6. The learned counsel for the respondent on the other

hand has referred to the Plot Booking Agreement to contend

that, it is not a sale agreement. He has contended that in the

instant case, no agreement to sell has been made and

therefore, the petitioner can only be qualified as a 'service

provider'. The learned counsel has referred to the provisions of

Sub-section (9) of Section 2 of the Act, 2019 as well as

Sections 2(11) and Section 2(42) to contend that the

relationship between the complainant and the petitioner was

that of a "Consumer" and "Service Provider". The entire

amount had been paid and the Plot Booking Agreement was a

contract, that has to be viewed as a "Service" being rendered

by the petitioner and not " an agreement to sell".

7. In the order of the State Commission it appears that,

the phrase 'deficiency of service' has been elaborated and it

has been held that nature of transaction is covered in the

expression "service of any description". It was held that the

conduct of the petitioner/Appellant amounts to 'deficiency in

service' and accordingly the order passed by the District

Commission is just and proper. The appeal was accordingly

dismissed.

8. On consideration of the submissions advanced on

behalf of the petitioner and on perusal of the order passed by

the State Commission, it is evident that the petitioner would

seek to raise a substantial question of law. Sub-section (2) of

section 51 of the Act, 2019 reads as follows: -

"(2) save as otherwise expressly provided under this Act or by any other law for the time being in force, an appeal shall lie to the National commission from any order passed in appeal by any state commission, if the National commission is

satisfied that the case involves a substantial question of law."

9. Moreover, a perusal of Clause (b) of sub-section (1)

of Section 58 of the Act, 2019 reflects that subject to the other

provisions of the Act, the National Commission shall have

jurisdiction to call for the records and pass appropriate orders

in any consumer dispute which is pending before or has been

decided by any State Commission where it appears to the

National commission that such State Commission has exercised

jurisdiction not vested in it by law, or has failed to exercise

jurisdiction so vested, or has acted in exercise of its jurisdiction

illegally or with material irregularity.

10. Therefore, it is evident that two alternate remedies

are available with the petitioner. One is the alternative remedy

of appeal, which is like a Second Appeal and the other is a

revision, both before the National Commission.

11. There are two judgments of the Supreme Court, one

in the case of Cicily Kallarackal v. Vehicle Factory2 and the

other in the case of Ibrat Faizan v. Omaxe Buildhome

Private Limited3, which have circumscribed the scope of

(2012) 8 SCC 524

AIR 2022 SC 2363

- 10 -

interference by the High Court under the provisions of article

226/227 of the Constitution of India. Having perused the

aforesaid judgments, we do not find this Writ Petition is fit for

interference.

12. In view of the aforesaid, we decline to interfere in the

matter on the ground of alternative remedy. This writ petition

is accordingly dismissed. Pending IAs, if any, stand disposed

of.

Sd/-

(JAYANT BANERJI) JUDGE

Sd/-

(UMESH M ADIGA) JUDGE

KGR

 
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