All you should know about 112, India's single Emergency helpline number

February 20, 2019:

‘112’ India mobile app is available on Google Play store & Apple store.

Similar to US & many other developed countries, India today launched a pan-India service of the single emergency helpline number '112'. Union Home Minister Rajnath Singh today launched a pan-India service of the single emergency helpline number '112' for immediate assistance services from police (100), fire (101), health (108) & women (1090).

Apart from emergency response service, the government also launched Investigation Tracking System for Sexual Offences (ITSSO) & the safe city implementation monitoring portal to improve women safety situation in the country.

Here are all the details about the 112 emergency call service-

* To trigger an emergency response, you can dial 112 from phone or press power button on smartphone 3 times quickly to activate a panic call to Emergency Response Centre (ERC)

* You can also visit ERSS website for the state a& d lodge emergency email or send SOS alert to state ERC.

* ‘112’ India mobile app is available on Google Play store &Apple store.

* If you don't have a smartphone, you can long press 5 or 9 key in feature phone

* Govt plans to aim a response time of 10 to 12 minutes to any call, which is sought to be brought further down to around 8 minutes within the next 6-8 months.

* Initially, 16 states & Union Territories are planning to roll-out the service.

* 16 states & Union Territories include -- Uttar Pradesh, Uttarakhand, Punjab, Rajasthan, Madhya Pradesh, Tamil Nadu, Kerala, Andhra Pradesh, Telangana, Gujarat, Puducherry, Lakshwadeep, Andaman, Dadar Nagar Haveli, Daman & Diu & Jammu & Kashmir.

* To improve safety of women, government has also identified eight cities for implementation of safe city projects in first phase at a cost of Rs 2,919 crore.

*Cities are Ahmedabad, Bengaluru, Chennai, Delhi, Hyderabad, Kolkata, Lucknow & Mumbai.

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