Citation : 2021 Latest Caselaw 1520 Bom
Judgement Date : 22 January, 2021
IN THE HIGH COURT OF JUDICATURE AT BOMBAY
BENCH AT AURANGABAD
WRIT PETITION NO.6382 OF 2020
1. The Maharashtra State Electricity
Distribution Company Ltd.,
Circle Office, Dhule through
its Superintending Engineer
2. The Nodal Officer & Executive Engineer,
(Administration), MSEDCL, PETITIONERS
Circle Office, Dhule (Orig. Respondents)
VERSUS
M/s Deesan Agro Tech Ltd.,
Plot No.A-2, MIDC, Avadhan,
Dhule, Tq. & Dist. Dhule RESPONDENT
through its Authorized Signatory (Orig. Complainant)
WITH
WRIT PETITION NO.6383 OF 2020
1. The Maharashtra State Electricity
Distribution Company Ltd.,
Circle Office, Dhule through
its Superintending Engineer
2. The Nodal Officer & Executive Engineer,
(Administration), MSEDCL, PETITIONERS
Circle Office, Dhule (Orig. Respondents)
VERSUS
M/s Nandi Tax Fab Ltd.,
Plot No. J-2, MIDC, Avadhan,
Dhule, Tq. & Dist. Dhule RESPONDENT
through its Authorized Signatory (Orig. Complainant)
AND
WRIT PETITION NO.6384 OF 2020
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2 WP6382-6383-6384-2020
1. The Maharashtra State Electricity
Distribution Company Ltd.,
Circle Office, Dhule through
its Superintending Engineer
2. The Nodal Officer & Executive Engineer,
(Administration), MSEDCL, PETITIONERS
Circle Office, Dhule (Orig. Respondents)
VERSUS
M/s R.K. Agro Product,
Plot No. D-17, MIDC, Avadhan,
Dhule, Tq. & Dist. Dhule RESPONDENT
through its Authorized Signatory (Orig. Complainant)
----
Mr. Avishkar S. Shelke, Advocate for the petitioners in all petitions
Mr. A.S. Savale, Advocate for the respondents in all petitions
----
CORAM : MANGESH S. PATIL, J.
DATE OF JUDGMENT RESERVED : 21.12.2020
DATE OF JUDGMENT PRONOUNCED : 22.01.2021
JUDGMENT :
Heard.
2. Rule. The Rule is made returnable forthwith. Learned Advocate
Mr. A.S. Savale waives service for the respondents in all these petitions. With
the consent of both the sides, the matters are heard finally at the stage of
admission.
3. In all these petitions under Article 227 of the Constitution of
3 WP6382-6383-6384-2020
India, a Distribution Licensee, established under the Electricity Act, 2003, is
impugning the judgment and order passed by the Consumer Grievance
Redressal Forum ("CGRF", for short), established under Section 42 (5) of the
Electricity Act, whereby it quashed and set aside the judgments and orders
passed by the Internal Consumer Grievance Redressal Cell (for short,
"ICGRC") by which it had rejected/dismissed the claims of the respondents
for refund of meter cubicles and other instrument costs and infrastructural
cost incurred by them while obtaining electricity connection, allowing the
claims of the respondents for such refund. Since common questions of fact
and law arise in these petitions and the Advocates for both the sides being
the same, these petitions are being disposed of by this common judgment.
4. For the sake of understanding, the parties would be referred to
hereinafter as "Distribution Licensee" and "Consumers", as per their status
under the Electricity Act.
5. In sum and substance, the arguments of Mr. A.S. Shelke, the
learned Advocate for the Distribution Licensee are to the effect that on a
request of the Consumers, it had provided electricity connection which was a
Dedicated Distribution Facility (for brevity, "DDF") as defined under
Regulation 2.1(g) of the Maharashtra Electricity Regulatory Commission
(Electricity Supply Code and Other Conditions of Supply) Regulations, 2005
(hereinafter referred to as "Regulations of 2005"). Since it is a DDF, as per
Regulation 3.3.3, the Distribution Licensee is entitled to recover all expenses
4 WP6382-6383-6384-2020
reasonably incurred on such works based on the schedule of charges
approved by the Maharashtra Electricity Regulatory Commission ("MERC",
for short) under Regulation 18 and therefore, the Consumers have to bear the
infrastructural costs, including metering cubicles with 1.3% supervision
charges as laid down therein. The ICGRC had rightly appreciated these facts
and circumstances and had dismissed the claims of the Consumers for refund.
Without there being any just and reasonable ground, the CGRF quashed and
set aside the decisions of the ICGRC and allowed the complaint of the
Consumers and directed a refund as claimed by them by referring to the
decision of this Court in the case of MSEDCL, Wardha Vs. Mohan Pundlik
Manmode in Writ Petition No.6619 of 2019 dated 11.10.2019 (Nagpur
Bench) and the Circular No. CE Testing/ HT-EHV/Metering/Circular/CM-CF/
8378 dated 16.04.2018.
6. The learned Advocate would submit that the reliance placed by
the CGRF on this decision and the Circular was misplaced. It was on the
basis of the facts and circumstances obtaining before the Court that it was
held that the electricity connection provided to the Consumer therein could
not be regarded as DDF. He would submit that in turn, in that decision,
reliance was placed on another decision of this Court in the case of
Maharashtra State Electricity Distribution Company Limited (MSEDCL),
Nagpur v M/s Darpan Multi Polypack (India) Private Limited, Nagpur and
another in Writ Petition No.468 of 2018, dated 20.03.2019. He would
5 WP6382-6383-6384-2020
submit that even in the case of M/s Darpan Multi Polypack (India) Private
Limited, Nagpur and another (supra), it was on the facts and circumstances
obtaining before the Court that it was held that the facility that was provided
to the Consumer therein was not a DDF, as defined under Regulation 2.1 (g).
He would submit that in the matter in hand, no such dispute has been raised
and the facility that has been provided to the Consumers is, in fact, a DDF.
7. So far as the Circular dated 16.04.2018 is concerned, Mr. Shelke,
the learned Advocate would submit that the circular was issued by the Chief
Engineer (Testing) of the Distribution Licensee to meet a contingency namely
if metering equipments were not readily available in stock, the Consumers
were to be allowed to procure the metering equipments and the cost was to
be refunded to them in the form of set-off in the next energy bills. The
Circular did not apply and was not meant for a DDF.
8. The learned Advocate for the Distribution Licensee would submit
that the dispute raised by the Consumers was not a "grievance" as
contemplated by Regulation 2.1 (c) of the Regulations of 2005. The claims
were beyond the limitation of two years prescribed in Regulation 6.6. Lastly,
he would submit that no opportunity was extended to the Distribution
Licensee to put up its stand before the CGRF.
9. Mr. Shelke, learned Advocate for the Distribution Licensee would
point out that in the case of Consumer in Writ Petition No.6384/2020,
6 WP6382-6383-6384-2020
without the Consumer having raised any claim, the CGRF has directed even
the infrastructural cost to be refunded. The learned Advocate thus submits
that the CGRF has not appreciated the facts and circumstances in the correct
perspective and has not applied the law correctly while passing the impugned
orders and those may be quashed and set aside.
10. Mr. A.S. Savale, learned Advocate for the Consumers would
submit that according to Regulation 6.2 (a) of the Maharashtra Electricity
Regulatory Commission (CGRF & EO) Regulations, 2006 ("Regulations of
2006", for short), the consumer meters shall generally be owned by the
Distribution Licensee. It is only if he elects to purchase a meter that he is not
so entitled to claim a refund. It is the primary responsibility, statutory duty
and obligation on the part of the Distribution Licensee as contemplated under
Section 55 of the Electricity Act to supply electricity through installation of
correct meter in accordance with the Regulations. He would then submit that
in fact whether it is a DDF or a non-DDF, it does not make any difference.
Such a difference has not been envisaged much less any different provision is
laid down in the Regulations of 2006 empowering the Distribution Licensee
to claim such charges which would be different for a DDF and non-DDF
connection.
11. Mr. Savale, learned Advocate would submit that Regulation 3.3.3
of the Regulations of 2005 does not empower the Distribution Licensee to
recover cost of meter and it only empowers it to recover the expenses
7 WP6382-6383-6384-2020
reasonably incurred on works of installation of DDF. He would, therefore,
submit that the reliance placed by the CGRF on the decision in the case of
Mohan Pundlik Manmode (supra) is correct. Even in the case of M/s Darpan
Multi Polypack (India) Private Limited, Nagpur and another (supra), a similar
view was taken. He would further submit that in the case of Chandu
Khamaru Vs. Nayan Malik & Ors. [Civil Appeal No.7572/2011 (arising out of
S.L.P. (C) No.15332/2008)], it has been laid down by the Supreme Court
that it is primarily responsibility of the Distribution Licensee to make
necessary arrangement for development of its own infrastructure for
providing electricity supply in terms of Section 43 of the Electricity Act.
12. The learned Advocate would submit that even in the matters like
in the cases of Mohan Pundlik Manmode (supra) and M/s Darpan Multi
Polypack (India) Private Limited, Nagpur and another (supra), the
Consumers therein were provided mere extension or tapping of an existing
line and based on the sketch/map prepared by the Distribution Licensee that
the CGRF has rightly come to the conclusion that supply provided to the
Consumers was not DDF.
13. Mr. Savale, learned Advocate for the Consumers would then
submit that there was no delay in lodging the claims which were lodged
strictly within a period of two years from accrual of cause of action. He
would further submit that the decision of Maharashtra Electricity Regulatory
Commission (MERC) in case No.70 of 2005 dated 08.09.2006, directing the
8 WP6382-6383-6384-2020
Distribution Licensee to refund cost of meter was challenged before the
APTEL in appeal. It was dismissed on 14.05.2007. After such dismissal of
appeal, the MERC, by the order dated 17.05.2007, in case No.82/2006
directed the Distribution Licensee to refund the cost of the meter and not to
collect money, which is not approved in the schedule of charges. The
Distribution Licensee approached the Supreme Court in Civil Appeal
No.4305/2007 against the order of MERC dated 17.05.2007, but the
Supreme Court dismissed it on 10.11.2016. It is thereafter that the Circular
dated 16.04.2018 was issued and from the date of the Circular, the claim was
lodged within two years and therefore, there was no delay.
14. Mr. Savale, learned Advocate would further submit that as far as
the dispute being a "grievance" or otherwise is concerned, the law has now
been settled by this Court in the case of M/s Darpan Multi Polypack (India)
Ltd., Nagpur vs. The Electricity Ombudsman, Maharashtra Electricity
Regulatory Commission, Nagpur and Ors. in Writ Petition No.4594/2014
with Writ Petition No.4745/2014, decided on 16.12.2015 . It has now been
laid down by the Division Bench that the term "Grievance" as defined under
Regulation 2.1 (c) of the Regulations of 2006 also includes the grievance in
respect of non-compliance of the orders of the Commission or any action to
be taken in pursuance thereof.
15. To begin with, suffice for the purpose to observe that the
submission on behalf of the Distribution Licensee that the claims of refund
9 WP6382-6383-6384-2020
being put forth by the Consumers do not constitute "grievance", as defined
under Regulation 2.1 (c) of the Regulations of 2006 is concerned, the
Division Bench in the case of M/s Darpan Multi Polypack (India) Ltd.,
Nagpur in Writ Petition No.4594/2014 (supra), has emphatically laid down
as under :
"The term "grievance" as defined by regulation 2.1(c) of the regulations of 2006 is not restricted only to any fault, imperfection, shortcoming or inadequacy in the quality, nature and manner of performance which has been undertaken to be performed by a Distribution Licensee and the said definition also includes the grievance in respect of non-compliance of any order of the Commission or any action to be taken in pursuance thereof."
In view of such emphatic pronouncement, the issue does not remain res
integra and the argument on behalf of the Distribution Licensee in this
respect is liable to be rejected.
16. Now coming to the core issue, in none of these petitions the
Consumers in their affidavits-in-reply have specifically denied that the
connection, which was provided to them, was a DDF. They have been
conspicuously omitting to state anything in this aspect. The further
statements in these affidavits proceed to demonstrate as to how it is
inconsequential if it is a DDF or a non-DDF connection. In my considered
view, it was expected of the Consumers to have been more emphatic if they
were to deny that their connection was of that category i.e. DDF.
10 WP6382-6383-6384-2020
17. It is not that they were oblivious of the consequences even if it is
being argued on their behalf that the category of such connection as to if it is
DDF or non-DDF does not make any difference so far as their claim for refund
is concerned.
18. As can be appreciated, a DDF has been defined in Regulation 2.1
(g) of the Regulations of 2005 as under :
"Dedicated distribution facilities" means such facilities, not including a service-line, forming part of the distribution system of the Distribution Licensee which are clearly and solely dedicated to the supply of electricity to a single consumer or a group of consumers on the same premises or contiguous premises."
. The Regulations of 2005 lay down elaborate provisions in
Regulation 3, touching the aspect of recovery of charges by the Distribution
Licensee. As can be seen from Regulation 3.3.3, in case of a DDF, the
Distribution Licensee is authorized to recover all expenses reasonably
incurred on such works from a Consumer based on the schedule of charges
approved under Regulation 18. It reads thus :
"3.3.3 Where the provision of supply to an applicant entails works of installation of Dedicated distribution facilities, the Distribution Licensee shall be authorized to recover all expenses reasonably incurred on such works from the applicant, based on the schedule of charges approved by the Commission under Regulation 18."
11 WP6382-6383-6384-2020
It is, therefore, eloquent that whether it is a DDF or a non-DDF connection, it
does make a difference since this provision enables a Distribution Licensee to
recover the expenses in case of a DDF only and not in case of a non-DDF. It
was, therefore, expected of the Consumers to have specifically taken a stand
as to if the connection provided to them is a DDF or otherwise. More so,
when, according to the Distribution Licensee, it was a DDF.
19. As can be appreciated, in the cases of Mohan Pundlik Manmode
(supra) and M/s Darpan Multi Polypack (India) Private Limited, Nagpur and
another (supra), it was on the facts and circumstances obtaining in those
matters that it was concluded that the connections that were provided to the
consumers therein were, in fact, not a DDF as defined under Regulation
2.1(g).
20. Conspicuously, while putting up their grievance before the
ICGRC, the Consumers had not taken any such stand of their connection not
being a DDF. In fact, it was a specific stand of the Distribution Licensee
before the ICGRC that their connection was a DDF. Apart from this, in the
appeal/application preferred by the Consumers before the CRRF, they did not
take any stand in this respect much less refuting the claim of the Distribution
Licensee that their connection was a DDF. Inspite of such a state-of-affairs,
the CGRF in the impugned judgments and orders, without there being any
dispute raised by anybody much less by the Consumers, has come to a
12 WP6382-6383-6384-2020
conclusion and has given a finding that their connection was not a DDF. It
clearly demonstrates that without any dispute having been raised by the
Consumers, the CGRF on its own has gone ahead and has reached such a
conclusion, sans any pleadings and arguments on these lines. The
observations made and the conclusions drawn in the impugned orders,
therefore, in this respect are clearly perverse, arbitrary and capricious.
21. The provisions concerning the distribution of electricity are
contained in Part-VI of the Electricity Act. Section 43 provides that it shall be
the duty of a Distribution Licensee to give supply of electricity on an
application by owner or occupier of a premises. Conspicuously, by virtue of
proviso to sub-section (2) of Section 43, such obligation is to be discharged
only if he agrees to pay to the Licensee the price as determined by the
Appropriate Commission. Section 55 then lays down provisions in respect of
use, etc. of meters. It provides that Distribution Licensee shall install a
correct meter and conspicuously the first proviso to sub-section (1) requires
the consumer to give security to the Distribution Licensee for the price of the
meter unless he elects to purchase a meter. It is, therefore, apparent that
unless a consumer opts to purchase a meter, it is the primary obligation of the
Distribution Licensee to install a meter. Commensurate with these provisions,
the aforementioned Regulation 14.1 makes a similar provision. If this be so,
it would clearly be the volition of an individual consumer to opt to purchase
a meter in which case he may not be required to deposit anything as a
13 WP6382-6383-6384-2020
security obviously because he would then own the meter. Conversely, if the
Distribution Licensee installs a meter, it being the owner but since the meter
is installed in the premises of the consumer, it is entitled to demand a
security.
22. True it is that Regulation 3.3.3 of Regulations of 2005 does not
lay down any entitlement of the Distribution Licensee to lay a claim in
respect of meter and metering costs. The reason is not far to seek. As has
been provided in Sections 43 to 55 of the Electricity Act, it is the primary
obligation of a Distribution Licensee to provide electricity supply. The
scheme of these provisions particularly Section 55 coupled with the finding of
the MERC in its order in case No.70/2005 in `Item Cost of meter and meter
box', a Distribution Licensee is directed not to recover any cost towards meter
and meter box except where the Consumers opt to purchase the meter or in
case of loss and burnt meter as laid down in Regulations 14.1.1 and 14.1.2 of
the Regulations of 2005. The Regulations 14.1 and 14.2 read as under:
"14.1 Supply and Cost of Meter
14.1.1 Except where the consumer elects to purchase a
meter, the Distribution Licensee may require the consumer to provide security for the price of the meter in accordance with the provisions of clause (b) of sub-section (1) of Section 47 of the Act.
Provided that in no case shall the amount of the security exceed the price of the meter.
14 WP6382-6383-6384-2020
Provided further that the Distribution Licensee shall pay to the consumer interest at the rate equivalent to the bank rate of the Reserve Bank of India, on the amount of security deposit maintained by the consumer under this Regulation 14.1.1.
14.1.2 The charges for hiring of meters by a consumer shall be in accordance with the approved schedule of charges under Regulation 18."
23. As can be understood, ordinarily, a Distribution Licensee is under
obligation to provide a meter at its own cost. It is entitled only to insist for a
security deposit in respect of the meter since the meter is supposed to be
owned by it. However, as can be gathered, if a consumer purchases the
meter, obviously he being the owner of the meter, there is no question of the
Distribution Licensee claiming back the meter as and when the agreement
pertaining to the electricity connection comes to an end. The analogy is that
except where a consumer purchases the meter, the Distribution Licensee has
to fix the meter, have a security deposit and also claim hiring charges from
the Consumers under Regulation 18. Obviously, therefore, whenever a
consumer opts to purchase a meter, he continues to be its owner forever and
there would not be any question of making any security deposit or payment
of hiring charges under Regulation 14.
24. As a logical and legal corollary, if a consumer agrees to purchase
a meter, it cannot be said that such an agreement is unconscionable or
against public policy merely because like in the present case, a proposal was
15 WP6382-6383-6384-2020
made by the Distribution Licensee to provide electricity supply subject to
various terms and conditions, including the one obligating the consumers in
installing the electricity meters and developing necessary infrastructure for
facilitating a DDF connection. Therefore, the submission of the learned
Advocate for the Consumers that a consumer cannot be legally contracted
out, is fallacious. As is demonstrated hereinabove, a DDF connection is a
facility which has been duly recognized by Regulations of 2005 and if the
Consumers have opted to have it, no statutory obligation is created in their
favour to claim the refund.
25. Interestingly, inspite of having come to a conclusion in the
impugned orders that the connections that were provided to the Consumers
were DDF connections, the CGRF has erroneously directed refund of the
metering cubicles and/or infrastructure costs. Pertinently, in case of Writ
Petition No.6382/2020, though the Consumer claimed refund of even
infrastructural cost, the CGRF has refused to direct any such refund under
that head and only directed cost of metering cubicles to be refunded. But the
Consumer has not challenged that part of the order refusing to refund
infrastructural cost.
26. In case of Writ Petition No.6384/2020, the CGRF has directed to
refund cost of metering cubicle as well as infrastructural cost but as is
observed earlier, while filing the grievance with ICGRC, no such claim for
refund of infrastructural cost was raised, as can be seen from the letter
16 WP6382-6383-6384-2020
submitted by the Consumer therein with the Superintending Engineer dated
05.08.2019 (Exhibit-E).
27. In this respect, it is also pertinent to note that although a
Distribution Licensee is under statutory obligation to provide electricity
supply, in a given case like the present ones, the Consumers have opted to
succumb to the demand of the Distribution Licensee wherein by separate
communications, terms and conditions were put to them subject to which
they were supposed to enter into an agreement and receive electricity supply.
The terms and conditions inter alia require them to bear the expenditure on a
non-refundable basis. After having availed of the benefit, they cannot now be
allowed to turn around and claim refund. They could have very well insisted
for supply of electricity strictly in accordance with the provisions of the
Electricity Act and the Regulations framed thereunder. They having agreed to
bear such infrastructural costs and agreed to purchase meters and metering
cubicles, the Distribution Licensee cannot be said to be under any statutory
obligation to refund the infrastructural cost and metering cubicles cost. This
is what was apparently concluded by the ICGRC.
28. Without considering all these aspects, by the impugned orders
the CGRF has allowed the grievance of the Consumers and directed refund,
which orders and directions are clearly perverse, arbitrary and capricious.
29. In the result, the Writ Petitions are allowed. The impugned
17 WP6382-6383-6384-2020
judgments and orders passed by the CGRF are quashed and set aside. The
Rule is made absolute accordingly in each of these petitions.
[MANGESH S. PATIL] JUDGE
npj/WP6382-6383-6384-2020
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