In, Rajiv Shukla vs Gold Rush Sales and Services Ltd. & Anr, SC has held that, to deliver the defective car against the new car was also not  permissible. However, not to deliver the new car despite the full sale consideration paid and/or to deliver the defective   car   can   be   said   to   be   unfair   trade   practice.

Facts

That   the   appellant   herein   –   original   complainant purchased a Car.   That   the   booked   car   was   not   delivered   to   the complainant.  However, the delivery of the car was given to the complainant after a period of one year of deposit of the total amount, which as such was an old one and in fact was a used car. It was also having various other defects. The car which was delivered was used by the dealer as “Demo­Test Drive Vehicle”.  The original complainant lodged the FIR with the police.  However, the matter could not be settled and therefore, the complainant filed a complaint before the District Forum The District Forum allowed the complaint and directed the respondent no.1 – dealer to take back the delivered vehicle and in lieu thereof to deliver a new car to the complainant against the previously deposited amount.  The District Forum specifically gave a finding that “Demo­Test   Drive Vehicle”, was given to appellant.  The   order   passed   by   the   District   Forum   came   to   be confirmed   by   the   State   Commission.     However,   by   the impugned   judgment   and   order   and   while   exercising   the revisional jurisdiction, the National Commission has set aside the findings of facts recorded by the District Forum as well as the State Commission that the car delivered was used car. However, National Commission modified the orders and directed to pay compensation in the sum of Rs.1 lakh to be paid to the complainant.

 Feeling   aggrieved   and   dissatisfied   with   the   impugned judgment   and   order   passed   by   the   NCDRC -National Commission,   the   complainant   has   preferred   the   present appeal.

Contention Made

Appellant: On appreciation of evidence on record, both,   the   District   Forum   as   well   as   the   State Commission gave specific findings that the car delivered was used car.  Further, that the   National   Commission   while interfering with the findings of facts recorded by the District Forum and the State Commission has exercised the powers beyond the scope and ambit of revisional jurisdiction under Section 21 of the Consumer Protection Act, 1986.

Respondent: That the cogent reasons have been given by   the   National   Commission   interfering   with   the   findings recorded by the District Forum and the State Commission that the car delivered was a used car.

Court Observation

The Division Bench of Supreme Court while dealing with the contention of Appellant observed that, to deliver the defective car against the new car was also not  permissible. However, not to deliver the new car despite the full sale consideration paid and/or to deliver the defective   car   can   be   said   to   be   unfair   trade   practice.  On the other hand, SC observed,  As per   Section   21(b)  the   National   Commission   shall   have jurisdiction to call for the records and pass appropriate orders in any consumer dispute which is pending before or has been decided by any State Commission where it appears to the National   Commission   that   such   State   Commission   has exercised its jurisdiction not vested in it by law, or has failed to exercise a jurisdiction so vested, or has acted in the exercise of its jurisdiction illegally or with material irregularity.  Thus, the powers of the National Commission are very limited.

Court Judgment

The SC while allowing the present appeal has held that, In view of the above and for the reason stated above, the impugned judgment and order dated  passed by the National Commission in Revision Petition  is hereby quashed and set aside. The judgment and order passed  by   the   District  Forum  and  confirmed   by   the   State Commission    are hereby restored. 

Case: Rajiv Shukla vs Gold Rush Sales and Services Ltd. & Anr.

Citation: CIVIL APPEAL NO. 5928 of 2022

Bench:  Justice M.R. Shah & Justice Krishna Murari

Decided on: 8th September, 2022

Read Judgment @Latestlaws.com

Picture Source :

 
Anjali Tyagi