About Spriklr
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr’s unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel.
Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung, and more than 50% of the Fortune 100.
About the Opportunity
This position will report to the Director, Legal Operations, and help support and enable a fast-paced and energetic Global Legal Team that leans on Legal Operations to do their best work. This individual will be responsible for Legal intake, knowledge management, and the implementation and administration of new technologies within the department.
Roles & Responisbilities
- Legal Intake Management- Optimize our use of Sprinkles in-house technology to create a best-in-class Legal intake process and experience for our internal stakeholders
- Knowledge Management and Governance- Develop and support programs that promote collaboration and knowledge sharing across the team (e.g. centralized resources, processes, memos, policies, and other learnings) and assist with the governance of any knowledge management processes
- Legal Technology- Optimize the legal team’s implementation and adoption of technology initiatives by helping to support the team’s day-to-day support needs and larger enhancement requirements
- Legal Practice Operations- Assist with building and supporting day-to-day legal processes that help the Legal Department scale and become more efficient, often working cross-functionally with Security, Procurement, Finance, Sales Operations, and IT
- Onboard/Offboard and Training- Develop and execute new hire onboarding programs and assist with employee offboarding as needed
- Reporting/Analytics- Assist with quarterly and ad hoc reporting
- Project Management- Assist with special projects as assigned by the Director, Legal Operations
Eligibility
- 2-4 years of experience in Legal Operations or project/program management in a corporate environment.
- A clear, collaborative communicator with an attention to detail and organizational prowess.
- Ability to multitask with great attention to detail and a sense of urgency and ability to meet deadlines within a changing, fast‐paced environment.
- Team player with the ability to work with all levels of the organization.
- Ability to foster good business relationships.
- Must demonstrate good judgment and work ethic.
- Works independently and takes initiative.
- Demonstrated project and change management skills.
- Proficient in O365 Programs and proven ability to pick up new technologies quickly.
How to Apply?
Interested candidates may apply through the link provided at the end of the post.
Location
Gurgaon, India.
Click here to apply.
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