Published vide Notification G.S.R. 753(E), dated 14.12.2006, published in the Gazette of India, Extra Part 2, Section 3(i), dated 14.12.2006.

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No. G.S.R. 753(E), dated 14, 2006 - In exercise of the powers conferred by section 36 of the Credit Information Companies (Regulation) Act, 2005, and after consultation with the Reserve Bank of India, the Central Government, hereby makes the following rules, namely:—

CHAPTER I

Preliminary

Short title and commencement - (1) These rules may be called The Credit Information Companies Rules, 2006.

(2) They shall come into force on the date of their publication in the Official Gazette.

Definitions - (1) In these rules, unless the context otherwise requires,—

(a) “access” with its grammatical variations and cognate variations means gaining entry into, instructing or communicating with logical, arithmetical or memory function resources of a computer, computer system or computer network including approach or communication or making use of data, information or credit information through any means, physical or otherwise.

(b) “Act” means the Credit Information Companies (Regulation) Act, 2005 (30 of 2005);

(c) “agent” means a person duly authorised by a company or a credit information company, as the case may be, to present an appeal or a written reply on its behalf, before the appellate authority;

(d) “appeal” means an appeal filed under sub-section (1) of section 7 of the Act;

(e) “appellant” means an applicant company or a credit information company, as the case may be, making an appeal to the appellate authority under sub-section (1) of section 7 of the Act;

(f) “appellate authority” means the Central Government, or such other authority or tribunal as may be designated subsequently by the Central Government as per sub-section (1) of section 7 of the Act;

(g) “data” in relation to a credit institution, or a credit information company, or a specified user means such facts which are collected by or furnished to them, in respect of a borrower or a client, as the case may be, and form part of the credit information relating to such borrower or client, which is maintained, disseminated and used by them in accordance with the provisions of the Act;

(h) “form” means the form appended to the Schedule to these rules;

(i) “information” means, collectively all data, and credit information or any part thereof, collected by or furnished to, a credit institution, or a credit information company, or a specified user, as the case may be, in accordance with the provisions of the Act;

(j) “rules” means the rules made under the Act;

(k) “section” means a section of the Act;

(2) Words and expressions used and not defined in these rules but defined in the Act or the Information Technology Act, 2000 ( 21 of 2000), shall have the same meanings respectively assigned to them in the said Acts.

CHAPTER II

Appeal

Appellate authority - The Central Government, or such other Authority or Tribunal as may be designated subsequently by the Central Government as per sub-section (1) of section 7 of the Act shall be the Appellate Authority for the purpose of sub-section (1) of section 7 of the Act.
Form and procedure of appeal - (1) An appeal as per the provisions of sub-section (1) of section 7 of the Act, shall be presented in Form I in duplicate by an aggrieved credit information company, or its agent or by a duly authorised legal practitioner, before the appellate authority or shall be sent by registered post addressed to such authority with acknowledgement duly addressed to the appellate authority or any other officer authorised in writing by the appellate authority to receive the same.

(2) An appeal sent by post under sub-rule (1) shall be deemed to have been presented to the appellate authority on the day on which it is received in the office of the appellate authority.

Sitting of appellate authority - The appellate authority shall hold its sitting either at a place where its office is situated or at such other place as it may deem fit.
Language of appellate authority - The proceedings of the appellate authority shall be conducted in English or Hindi and the appeal, application, or any other document submitted before the appellate authority, shall be in such language and in case any of such documents is in a different language, the translation thereof in English or Hindi shall be required to be produced.
Appeal to be in writing - (1) Every appeal, application, reply, representation or any other document filed before the appellate authority shall be typewritten, cyclostyled or printed neatly and legibly on one side of the good quality paper in double space and separate sheets consecutively numbered shall be stitched together and filed in the manner as provided in sub-rule (2).

(2) The appeal under sub-rule (1) shall be presented in duplicate duly signed by the agent of the aggrieved company or the credit information company, as the case may be.

Contents of memorandum of appeal - (1) Every memorandum of appeal filed under rule 4 shall set forth concisely under distinct heads, the grounds of such appeal without any argument or narrative and such grounds shall be numbered consecutively.

(2) For seeking an interim order or direction, appropriate submissions and relief prayed for in respect thereof may be included in the memorandum of appeal and it shall not be necessary to present separate application or memorandum in this behalf.

Documents to accompany memorandum of appeal - (1) Every memorandum of appeal shall be accompanied with copies of the order against which the appeal is filed and the documents relied upon by the appellant.

(2) Where the appellant is represented by an agent, or any of its officers before the appellate authority, the document authorising him to act in such capacity shall also be appended to the memorandum of appeal.

Presentation and scrutiny of memorandum of appeal - (1) If, on scrutiny of the appeal received, it is found to be in order, the same shall be duly registered by the secretariat of the appellate authority and given a serial number.

(2) If on scrutiny, an appeal is found to be defective and the defect is such that it could be allowed to be rectified, the appellate authority may grant time not exceeding thirty days for such rectification and direct its secretariat to communicate to the appellant the defect and the time granted for its rectification.

(3) If the appellant fails to rectify the defect within the time as allowed for the purpose as per sub-rule (2), the secretariat shall submit the report of such failure of the appellant for consideration of the appellate authority, who may by an order and for reasons to be recorded in writing, decline to register the appeal and direct the secretariat to communicate such order to the appellant within seven days from the date of the order.

(4) If the appellant submits any representation within a period of fifteen days from the date of receipt of communication as per sub-rule (3), with sufficient explanation in respect of its failure to rectify the defect within the time granted for the purpose as per sub-rule (2), the secretariat shall submit such representation for consideration of the appellate authority.

(5) The appellate authority may, subject to its satisfaction about the sufficiency of the explanation furnished as per sub-rule (4), by an order and for reasons to be recorded in writing, review the order passed under sub-rule (3) and grant further time not exceeding fifteen days for rectification of the defect, or may reject the representation in case such explanation is not found to be satisfactory, and any such order passed by the appellate authority shall be final.

Notice of appeal to the respondent - A copy of the memorandum of appeal along with the copy of the documents submitted therewith, shall be served by the secretariat of the appellate authority on the respondent as soon as the appeal is registered as per sub-rule (1) of rule 10, by hand delivery, or by registered post or speed post.
Filing of reply to the appeal and other documents - (1) The respondent may file reply in duplicate to the appeal along with documents, in the secretariat of the appellate authority, within one month of the service of the notice on him of the filing of the memorandum of appeal.

(2) The respondent shall also endorse one copy of the reply to the appeal along with documents filed as per sub-rule (1) to the appellant.

(3) The appellate authority may, in its discretion on an application by the respondent, allow the filing of the reply after the expiry of period referred to in sub-rule (1).

Date of hearing to be communicated - (1) The appellate authority shall fix the date and place of hearing of the appeal and direct its secretariat to communicate the same to the appellant and the respondent in the manner as the appellate authority may by general or special order direct.

(2) The appellate authority may subject to its satisfaction adjourn the hearing of the appeal, if so requested by any of the parties to the appeal.

Hearing of appeal - (1) On the date fixed for hearing or the next date in case of adjournment, the appellant and the respondent shall be given due opportunity for putting forth their submissions in support of their plea.

(2) The appellate authority may allow the parties to submit their written arguments in addition to their oral arguments.

(3) In case of non-appearance of the appellant on the date fixed for hearing or the next date in case of adjournment, the appellate authority may, in its discretion adjourn the hearing or may dispose of the appeal on merits.

(4) Where an appeal has been disposed off as per sub-rule (3) and the appellant appears afterwards and furnishes satisfactory explanation for non-appearance on the date when the appeal was decided ex parte , the appellate authority may subject to its satisfaction about the explanation, set aside the ex parte order and restore the appeal and decide the same on merits after hearing the parties.

Order to be signed and dated - (1) Every order of the appellate authority shall be in writing and shall be signed and dated by the appellate authority passing the order.

(2) During the pendency of the appeal, the appellate authority shall have powers to pass such interim order as it may deem fit including one of an injunction, subject to reasons to be recorded in writing, which it considers necessary in the interest of justice.

Communication of order - Every order passed on an appeal shall be communicated to the appellant and to the respondent concerned either in person or by registered post within a period of seven days from the date of the order.
Orders and directions in certain cases - The appellate authority may make such orders or give such directions, as may be necessary or expedient to give effect to its orders or to prevent abuse of its process.

CHAPTER III

Steps And Security Safeguards To Be Taken By Credit Institutions For Ensuring Accuracy, Completeness And Protection Of Data

Steps for security and safeguards to be taken by credit institutions - Every credit institution, in existence in India on the commencement of these rules, before the expiry of three months from such commencement, and every other credit institution before the expiry of three months of commencing their business in India, shall formulate appropriate policy and procedure, duly approved by its Board of Directors, specifying therein the steps and security safeguards, to be adopted in their operations relating to—

(a) collection, processing and collating of data, information and credit information by them relating to their borrower or client;

(b) steps to be taken for ensuring security and protection of data, information, and credit information maintained by them;

(c) appropriate and necessary steps for maintaining an accurate, complete and updated data, information and credit information, in respect of their borrower or client, and to ensure the accuracy and completeness thereof while furnishing the same to a credit information company or making disclosure thereof to anyone else in accordance with the provisions of the Act; and

(d) transmitting data, information and credit information through secure medium.

Collection of data and maintaining credit information - (1) A credit institution shall—

(a) collect all such relevant data in respect of its borrower or client, as it may deem necessary and appropriate for maintaining an accurate and complete data, information and credit information in respect of such borrower or client; and

(b) use such data, information and credit information subject to the provisions of the Act.

(2) Without prejudice to the generality of the policy and procedure to be adopted as per rule 18 and sub-rule (1) with respect to collection and maintaining of data, information and credit information in relation to its borrower and client, a credit institution shall also collect all relevant and authentic available data and information as per Form II for preparing, maintaining credit information in relation to them and for establishing their identity.

Accuracy of data provided by a credit institution - (1) Every credit institution before furnishing data or an information or credit information to a credit information company or making disclosure thereof to anyone else in accordance with the provisions of the Act shall ensure that the credit information is accurate and complete with reference to the date on which such information is furnished or disclosed and adopt appropriate procedure in this behalf with the approval of their Board.

(2) If, for any reason beyond control, it is not possible for any credit institution to furnish credit information as per sub-rule (1), such credit institution while furnishing the credit information to a credit information company or making disclosure thereof to anyone else, shall make a remark with reference to the date up to which the accuracy and completeness of the credit information has been verified and found to be correct.

(3) Subject to the provisions of sub-sections (2) and (3) of section 21 of the Act, in respect of alteration and updating of credit information on request of a borrower in accordance with the said provisions, if a credit institution after furnishing the data or information or credit information, to a credit information company or making disclosure thereof to anyone else, in accordance with the Act, discovers of its own, or is informed about, any inaccuracy, error or discrepancy therein the credit institution shall—

(a) latest by third day, send the intimation to the credit information company or the individual, as the case may be, of such inaccuracy, error or discrepancy;

(b) take immediate steps to correct such inaccuracy, error or discrepancy; and

(c) the credit institution shall forward the corrected particulars of the data or information or credit information, as the case may be, to the credit information company or the individual, as the case may be, within period of twenty-one days from the date when the credit institution had discovered such inaccuracy, error or discrepancy or information in respect thereof was given to it.

(4) If, for any reason beyond its control, it is not possible for a credit institution to take immediate steps as per sub-rule (3), such credit institution shall inform the credit information company or the individual, as the case may be, of the steps taken by it for correction of the inaccuracy, error or discrepancy and also the reasons for its inability to comply with the provisions of sub-rule (3) within the time stipulated therein.

(5) Any credit institution failing to take steps as per this rule, without any sufficient reason shall be liable for contravention of the provisions of the Act.

Disclosure of disputed data by a credit institution - If, in the opinion of a credit institution, correction of any inaccuracy, error or discrepancy as referred to in rule 20, is likely to take further time on account of any dispute raised by a borrower in respect thereof, with the credit institution or before a Court of law, or any forum, or tribunal or any other authority, in such cases the credit institution shall adopt the following course of action, namely:—

(a) if the disputed data has not been furnished, in such event while furnishing such data to a credit information company or making disclosure thereof to anyone else, in accordance with the Act, the credit institution shall include an appropriate remark to reflect the nature of the inaccuracy, error or discrepancy found therein and the pendency of the dispute in respect thereof and in any subsequent disclosure of such disputed data the credit institution shall also disclose such remark; or

(b) in case such credit information has already been furnished to a credit information company or disclosed to anyone else, the credit institution shall inform the credit information company or the individual, as the case may be, to include the remark about such inaccuracy, error or discrepancy and the pending dispute in respect thereof, against such data, information or credit information received by them from the credit institution; and

(c) the entries in books of the concerned credit institution shall be taken into account for the purposes of credit information relating to such borrower as provided under the provisions of second proviso to sub-section (3) of section 21 of the Act.

Updating of the credit information by credit institution - Without prejudice to the provisions of rule 21, if there is any change in the data, information or credit information, already furnished to a credit information company due to change in the liability of the borrower or his guarantor, on account of write off in full or in part of the amount of outstanding dues of the credit institution or the repayment thereof by the borrower or his guarantor, or release of the guarantor, or any scheme of arrangement entered into between the credit institution and the borrower, or the final settlement of the amount payable by the borrower pursuant to any scheme of arrangement with the credit institution, as the case may be, or on account of any such other reason, the credit institution shall,—

(a) continue to update such data, information or credit information promptly or in any event, by the end of each reporting period not exceeding thirty days until the termination of the respective account relating to such credit information; and

(b) furnish an updated credit information to the credit information company at the earliest in this behalf.

Data security and system integrity safeguards - Every credit institution shall adopt such procedure and measures in relation to their daily operations as may be necessary to safeguard and protect the data, information and the credit information maintained by them, against any unauthorised access to or misuse of the same including the following safeguards, namely:—

(a) adopting the minimum standards for physical and operational security including site design, fire protection, environmental protection;

(b) keeping the round the clock physical security;

(c) issuance of instructions for removing, labelling and securing the removable electronic storage media at the end of the session or working day;

(d) providing physical access to the critical systems to be on dual control basis;

(e) making comprehensive succession plan for the key personnel so as to ensure that non-availability of a person does not disrupt the system;

(f) keeping of paper based records, documentation and backup data containing all confidential information in secured and locked containers or filing system, separately from all other records;

(g) adopting adequate procedure to ensure that the records could be accessed only by authorised persons on need to know basis;

(h) providing details of creation of firewalls and stress testing of systems through ethical hacking to evaluate and ensure its robustness;

(i) protecting systems against obsolescence;

(j) adopting procedure for change of software and hardware;

(k) providing for disaster recovery and management plan; and

(l) taking necessary steps while handing over systems for maintenance to prevent unauthorised access or loss of data, information and credit information maintained by them.

CHAPTER IV

Steps And Security Safeguards To Be Taken By Credit Information Companies And Specified Users For Ensuring Accuracy, Completeness And Protection Of Data

Formulation and adoption of the procedure by credit information companies - (1) Every credit information company, in existence on the commencement of these rules within three months of the commencement of these rules, and every credit information company to whom a certificate of registration has been granted, after the commencement of these rules within three months of such grant, shall take such requisite steps, as it may deem necessary, in relation to their operations and accordingly formulate policy and procedure duly approved by their Board of Directors and adopt the same with respect to the following operations, namely:—

(a) collection, processing and collating of data, information and credit information relating to their borrower, or client, obtained and received by them from a member credit institution or credit information company, as the case may be;

(b) steps to be taken for ensuring security and protection of such data, information and the credit information maintained by them;

(c) appropriate and necessary steps for maintaining an accurate, complete and updated data, information and credit information, in respect of their borrower, or client, and to ensure the accuracy and completeness thereof while furnishing the same to a specified user or making disclosure thereof to anyone else, in accordance with the provisions of the Act; and

(d) transmitting data, information and credit information through secured medium.

(2) Without prejudice to the generality of the policy as formulated and procedure as adopted under sub-rule (1), every credit information company shall include in its such policy and procedure, the following, namely:—

(a) it would have tested and documented internal system for evidencing robust matching levels which may in case of need be used also to provide requisite evidence and necessary examples to the Reserve Bank;

(b) the procedure and parameters for verifying and providing certificate to the effect that the entire data, information and credit information, obtained and received by them, from a member credit institution, a credit information company, or from any other permissible source, as the case may be, in respect of their borrower, or client, has been collated without any distortion thereof and such data, information and credit information maintained by them is accurate, updated and complete with reference to the date of such certification by the credit institution, or the credit information company, by whom such data, information and credit information has been provided;

(c) the procedure for making a notation in such data, information and credit information obtained and received by them from a member credit institution, or from any other permissible source, as the case may be and maintained by them in respect of their borrower or client which is not updated on the date of carrying out necessary verification and certification as per clause (b) with reference to the date up to which the same was certified by credit institution or the credit information company to be accurate, updated and complete.

Accuracy of data provided by a credit information company - (1) Every credit information company shall adopt appropriate procedure with the approval of the Reserve Bank—

(a) for verifying the data, information or credit information maintained by them on the basis of the information obtained by them from credit institution or credit information company, as the case may be; and

(b) to ensure, before furnishing data, information or credit information to a specified user or making disclosure thereof to anyone else in accordance with the Act, that such data, information or credit information maintained by them is accurate, complete and updated with reference to the date mentioned therein by the respective credit institution or credit information company, as the case may be.

(2) If, for any reason beyond control, it is not possible for any credit information company to furnish complete and updated data, information or credit information, as per sub-rule (1), the credit information company shall make a remark with reference to the date up to which its accuracy and completeness has been verified and found to be correct.

(3) Subject to the provisions of sub-sections (2) and (3) of section 21 of the Act, in respect of alteration and updating of credit information on request of a borrower in accordance with said provisions, if a credit information company after furnishing the data, information or credit information to a specified user or making disclosure thereof to anyone else, in accordance with the Act, discovers of its own, or is informed about any inaccuracy, error or discrepancy in respect of the data, information or credit information, the credit information company shall,—

(a) latest by seventh day, send the intimation to the specified user or the individual, as the case may be, of such inaccuracy, error or discrepancy;

(b) take immediate steps to correct such inaccuracy, error or discrepancy; and

(c) forward the corrected particulars of the data, information or credit information to the specified user or the individual, as the case may be, within a period of thirty days from the date when the credit information company had discovered or was informed of such inaccuracy, error or discrepancy.

(4) If, for any reason beyond control, it is not possible for the credit information company to furnish corrected information as per sub-rule (3), the credit information company shall inform the specified user or the individual, as the case may be, of the steps taken by it at their end for correction of such inaccuracy, error or discrepancy and also the reasons for its inability to comply with the provisions of sub-rule (3);

(5) Any credit information company failing to take steps as per sub-rule (3), without any sufficient reason for its inability to comply with the said provisions, shall be liable for contravention of the provisions of the Act.

Disclosure of disputed data by a credit information company - If, in the opinion of a credit information company, correction of any inaccuracy, error or discrepancy referred to in rule 20, is likely to take further time on account of any dispute raised by a borrower in respect thereof with the credit institution or before a Court of law, or any forum, or tribunal or any other authority, in such cases the credit information company shall adopt the following course of action, namely:—

(a) if the disputed data, information or credit information has not been furnished, in such event while furnishing such data, information or credit information to a specified user or making disclosure thereof to anyone else, in accordance with the Act, the credit information company shall include an appropriate remark to reflect the nature of the inaccuracy, error or discrepancy found therein and pendency of the dispute in respect thereof and in any subsequent disclosure of such disputed data, information or credit information, the credit information company shall disclose such remark;

(b) in case such data, information or credit information has already been furnished to a specified user or disclosed to anyone else, the credit information company shall inform the specified user or the individual, as the case may be, to include remark of such inaccuracy, error or discrepancy therein and the pending dispute in respect thereof; and

Formulation and adoption of the procedure by specified user - (1) Every specified user, in existence on the commencement of these rules within three months of such commencement, and every specified user, coming into existence after the commencement of these rules within three months of its becoming member of a credit information company, shall take such requisite steps as it may deem necessary for ensuring and verifying the accuracy and completeness of data, information or credit information received from a credit information company before using the same in relation to a borrower, or a client, in relation to their operations and to ensure protection thereof from unauthorised access, or use and formulate and adopt an appropriate policy and procedure in this behalf with the approval of their Board of Directors.

(2) Without prejudice to the generality of the policy as formulated and procedure as adopted under sub-rule (1), every specified user shall include in such policy and procedure, the provisions relating to the following, namely:—

(a) the level of officers to be authorised to access the data, information and credit information received from a credit information company;

(b) the parameters to be adopted for satisfying itself about the identity of the respective borrower, or the client whose credit report is to be taken into account by the specified user;

(c) the appropriate measures so as to ensure that they do not fail to take note of any remark included by a credit information company in respect of any credit information; and

(d) procedure relating to receiving data, information and credit information through secured medium.

CHAPTER V

Prohibition From Unauthorised Access Or Use Or Disclosure

Prohibition from unauthorised access or use or disclosure - (1) Every credit institution, credit information company, and specified user, existing before the commencement of these rules within three months of such commencement and every credit institution, credit information company or specified user coming into existence after the commencement of these rules within three months of commencement of their business, shall take such steps as they may deem necessary to ensure that the data, information and the credit information maintained by them is duly protected against any unauthorised access or use and formulate and adopt an appropriate policy and procedure in this behalf with the approval of their Board of Directors.

(2) Without prejudice to the generality of the policy and procedure, as formulated and adopted under sub-rule (1), every credit institution, credit information company, and specified user shall include such other aspects in such policy and procedure so as to—

(i) secure the confidentiality of the data, information and credit information maintained by them;

(ii) ensure that access to the data, information and credit information maintained by them is permitted only to such of their managers or employees or designated officers, who are duly authorised for the purpose on a need to know basis;

(iii) ensure and control, access to the data, information and credit information, terminals, and networks, maintained by them, by means of physical barriers including biometric access control and logical barriers by way of passwords and to ensure that the passwords used in this behalf are not shared by anyone else than who is authorised in this behalf and the passwords are changed frequently on irregular intervals;

(iv) ensure that the best practices in relation to the deletion and disposal of data, especially where records or discs are to be disposed of off-site or by external contractors are followed;

(v) ensure that the system adopted for the purpose is sufficiently adequate to protect against any unauthorised modification or deletion of the data, information or credit information maintained by them;

(vi) ensure maintenance of log made for accessing to data, information or credit information maintained by them including—

(a) the data relating to identity of all such persons whosoever had accessed or attempted to access the data information or credit information maintained by them and the date and time of such access, the identity of the borrower whose data or credit information were so accessed; and

(b) the provision relating to preservation of the records and entries pertaining to such log for minimum period of two years and to ensure that the same is available for examination by auditors, or the officials of the Reserve Bank authorised in this behalf, as the case may be.;

(vii) ensure the maintenance and review of records and entries of log, on a regular and frequent basis to detect and investigate any unusual or irregular patterns of use of or access to data including creation of the audit trails and verification thereof;

(viii) provide the guidelines for the use and access of information systems by external contractors; and

(ix) protection against pilferage of information while passing through the public and private networks;.

CHAPTER VI

Fidelity And Secrecy

Obligation for fidelity and secrecy - (1) Every credit information company or credit institution or specified user, in possession or control of data, information and credit information shall adopt all reasonable procedure to ensure that their managers, officers, employees are obliged to fidelity and secrecy in respect of credit information under their control or to which they have access.

(2) Every credit information company or credit institution or specified user, existing before the commencement of these rules shall within three months of such commencement of these rules and every credit institution or credit information company or specified user within three months of commencement of their business after coming into force of the rules shall, formulate the policy and procedure duly approved by its Board of Directors specifying therein the steps to be taken by them to ensure compliance of the fidelity and secrecy obligation by their managers, officers, employees with respect to data, information and credit information under their control.

(3) Without prejudice to the generality of the policy and procedure as adopted under sub-rule (2), such policy and procedure shall also include therein the appropriate provisions relating to—

(a) the requirement that their employees, authorised personnel, agents, contractors and other persons who deal with or have right to access data, information and credit information comply with confidentiality obligation and sign covenants with them; and

(b) the requirement that every chairperson, director, auditor, advisor, officer or other employee of a credit information company, before entering upon his duties makes a declaration in Form III for complying with such fidelity and secrecy obligation.

SCHEDULE

FORM I

(See rule 4)

APPEAL UNDER SECTION 7 OF THE ACT AGAINST REJECTION OF APPLICATION FOR GRANT OF CERTIFICATE OF REGISTRATION/CANCELLATION OF CERTIFICATE OF REGISTRATION

For use in secretariat of the appellate authority

(a) Date of presentation of the appeal (before the appellate authority) :-..............

(b) Date of receipt of the appeal by post..........(in secretariat of the appellate authority)

Registration No. .............

[Given by the secretariat of the appellate authority as per rule 10(2)]

...........................................................

(Signature of authorized officer of the appellate authority)

BEFORE THE APPELLATE AUTHORITY

............................................................

	BETWEEN
A.B. (Credit In Formation Company)		…….................APPELLANT
	AND
RESEVE BANK OF INDIA		.....................RESPONDENT

Details of appeal:-

Particulars of the appellant company:

(i) Name:

(ii) Name of the agent

(iii) Address for service of all notices

Particulars of the respondent -

(i) Name and/or designation of the respondent

(ii) Office address of the respondent

(iii) Address for service of all notices

Particulars of the impugned order:

The application is against the following order:

(i) Order No/dated:............’

(ii) Passed by:................

(iii) Date of receipt of communication : (of the impugned order)

(iv) Subject in brief:..............

Limitation –

The appellant further declares that the appeal against the impugned order is within the limitation as per section 7 of the Act read with rule 4.

Fact of the case -

The facts of the case are given below –

(Give here a concise statement of facts in a chronological order, each paragraph containing as nearly as possible a separate issue, fact or otherwise).

Relief(s) sought –

In view of the facts mentioned in para 5 above, the appellant prays for the following relief(s) –

[Specify the relief(s) sought explaining the ground for the relief(s) and the legal provisions (if any) relied upon].

Interim order, if prayed for;

Pending final decision on the application, the applicant seeks issue of the following interim order –

(Give here the nature of the interim order prayed for with reasons).

Details of the remedies exhausted -

The appellant declares that he has availed of all the remedies available to him under the Act.

(Give here chronologically the details of representations made and the outcome of such representation).

Matter not pending with any other court, etc. - The appellant further declares that the matter regarding which this appeal has been made is not pending before any court of law or any other authority or has not been rejected by any court of law or other authority.
Details of Index -

An index in duplicate containing the details of the documents to be relied upon is enclosed.

List of enclosures -

(a).....................................

(b).....................................

(c).....................................

(d).....................................

(e)......................................

VERIFICATION

I, ................. (name of the authorized officer/agent or counsel of the appellant company), S/o, .......... age................... working as ......... do ........ hereby verify that the contents of serial nos. 1 to 11 are true to my personal knowledge and belief based on official records and that I have not suppressed or concealed any material facts.

........................

SIGNATURE

(agent of the appellant)

Place :.............

Date :...............

RECEIPT SLIP

This is to acknowledge the receipt of the appeal filed/received by post today on............ day of...........,the year.............before the appellate authority by Shri/Smt..........working as ......... in the office of ............. residing at ...............

Signature

(of the designated officer of the appellate authority)

Date:............

Place:............

FORM II

[See sub-rule (2) of rule 19]

(INFORMATION TO BE COLLECTED BY A CREDIT INSTITUTION IN RELATION TO ITS IDENTIFIED BORROWER)

PART I

FOR INDIVIDUALS

Name of the borrower:

(a) Last Name/Surname _____________ First Name _________ Middle Name ______________

If the borrower has been known by any other name in past ? Yes/No

(a) If yes, his Last Name/Surname ______________ First Name ___________ Middle Name _________

Occupation of the borrower-
Address of the borrower:

(a) Residential Address -

Flat/Door/Block No. ____ Name of Premises/Building/Village _______________ Road/Street/Lane/Post Office_____________ Area/Locality/Taluka/Sub- Division_________ Town/City/District _______________ State/Union Territory ___________ Pin ______________ Telephone No. __________ Fax ____________ Mobile Phone No. _____________

(b)Office Address -

Name of Office ___________ Flat /Door/Block No._____________ Name of Premises/Building/Village _____________ road/Street/Lane/Post Office __________ Area/Locality/Taluka/Sub-Division __________ Town/City/District _______________ State/Union Territory ______________Pin______________ Telephone No. __________________ Fax _________________

Address for Communication - Tick { ? } as applicable (a) or (b)of column No. 4.
Borrowers Father's Name -

Last Name/surname ------------------ First Name -------------Middle Name --------------

Sex of the borrower - Tick { ? } as applicable: Male/Female
Date of birth of the borrower: (dd/mm/yyyy)
Nationality of the borrower -----------------
Bank account details of the borrower

(a) Account No..............

(b) name of the bank and address.............

Credit card details of the borrower

(a) Credit card type -----------------------

(b) Credit card No. ------------------

(d) Pariculars of Insurance Policy. ---------------

(e) Insurer Company --------------------------

E-mail address of the borrower ----------
Web URL address (if any) of the borrower -------------------
Documents submitted by the borrower as proof of his address - (any of the following)

(i) Passport details

(a) Passport No. ----------------

(b) Passport issuing authority ------------

(ii) Voter's identity card No. ------------------

(iii) Income-tax PAN No. ----------------------

For Company/Firm/Body of Individuals/Association of Persons/Local Authority;

(a) Registration Number ------------------------

(b) Date of incorporation/agreement/partnership -----------------

(c) Head office -------------- Name of the office -------------------------- Flat/Door/Block No. ------ Name of Premises/Building/Village --- --------- Road/Street/Lane/Post Office ---- Area/Locality/Taluka/Sub-division ----------- Town/City/district ------------- Pin ------------- State/Union territory -----------Telephone No. ----------Fax -----------

Web page URL address, if any ----------
No. of branches ------------------
Nature of Business ----------------------------------
Income-tax PAN No. -------------------------------------------
Turnover in the last financial year Rs.. ------------------
Net worth* Rs. -----------------------------
Paid up capital Rs. ---------------------------
Particulars of Insurance Policy ----------------------

Insurer company -----------------------------------

Names, Addresses etc. of partners/Members/Directors --------------

(a) Details of Partners/Members/Directors

(i) Full Name ..............LastName/Surname ............First Name .......... Middle Name ..............

(ii) Address Flat/Door/Block No. .......... Name of Premises/Building/Village ................ Road/Street/Lane/Post Office .............. Area/Locality/Taluka/Sub-Division ......... Town/City/District........... State/Union Territory Pin ......... Telephone No. ....... Fax No. ........Mobile Phone No. .......

E-mail address ..............
Name of the authorired representative.............................

Address :- Flat/Door/Block No.........................................

Name of Premises/Building/village..................................

Road/Street/Lane/Post Office........................................

Area/Locality/Taluka/Sub-Division ...............

Town/City/District............................... Pin ......................

State/Union Territory .................................

Telephone No. ........................... Fax ..........................

Nature of business ...............................................

Bank account Details;

Name of the bank .......................... branch .................

Bank account No. ......................................

Type of bank account ....................................

Any other in Formation ..............................................

PART II

(APPLICABLE TO INDIVIDUALS/COMPANY/FIRM/BODY OF INDIVIDUALS/ASSOCIATION OF PERSONS/LOCAL AUTHORITY)

29.Particulars of the credit facilities granted or to be granted by a credit institution to the borrower :-

(a) Nature of each funded credit facility and the amount sanctioned or to be sanctioned thereunder;

(b) Date of disbursement of the amount against each facility;

(c) Number of installments pertaining to principal and interest and amount, the due date/s of payment and the actual date of payment;

(d) Total amount of outstanding dues against the borrower as on the date of reporting of credit in Formation;

(e) Nature of each non-funded facility and the amount sanctioned or to be sanctioned thereunder;

(f) Amount involved in every non-funded facility availed of by the borrower;

(g) Conversion of non-funded facilities into funded facilities on account of non-fulfillment of commitment made thereunder;

(h) In case the facility is revolving in nature, history of meeting the obligations on due date of payment.

In Formation relating to the guarantor or the person who has given or proposes to give guarantee or security for a borrower of a credit institution including;

(a) Name, full address including State and Pin Code, telephone number, date of birth/date of incorporation, PAN of the guarantor;

(b) father’s name

(d) the amount of guarantee invoked in respect whereof default has been committed by the guarantor, if any.

FORM III

[See sub-rule (3) of rule 29]

DECLARATION OF FIDELITY AND SECRECY

I, ___________________________ do solemnly swear and declare that on becoming the Chairperson, director, auditor, adviser, officer, employee or agent of _______________ (Name of the Credit In Formation Company), I will faithfully per Form the duties of Chairperson, director, auditor, adviser, officer, employee or agent and that I shall not directly or indirectly communicate or divulge any of the matters or any in Formation relating to the affairs of _______________(Name of the Credit In Formation Company) its members and/or their clients and/or their respective affairs including without limitation trade secrets, know-how, technology and such other confidential in Formation of the company which may come to my knowledge in the discharge of my duties as such chairperson, director, auditor, adviser, officer, employee or agent except to the extent that any such in Formation shall be or become part of the public domain or when required or authorised by the Board of the_______________(Name of the Credit In Formation Company) or in circumstances in which it is, in accordance with law or practices and usages or, as the case may be, necessary or appropriate for me to divulge such in Formation. I will observe strict secrecy with respect to all transactions of the company and all matters relating thereto and my obligation of fidelity and secrecy to the company will continue even after my cessation of relationship with the company. I will not allow any person to inspect or have access to any books or documents or computer system, diskettes belonging to or in the possession of the____________________ (Name of Credit In Formation Company) and relating to its business unless such person is legally entitled to such inspection or access.

..................................................

Signature

(Name and designation of the person Signing the declaration)

Place: ......................................................

Date:........................................................

Credit Information Companies Rules, 2006