IntroductionIncorporated in 1998, IGL took over Delhi City Gas Distribution Project in 1999 from GAIL (India) Limited (Formerly Gas Authority of India Limited).

The project was started to lay the network for the distribution of natural gas in the National Capital Territory of Delhi to consumers in the domestic, transport, and commercial sectors. With the backing of strong promoters – GAIL (India) Ltd. and Bharat Petroleum Corporation Ltd. (BPCL) – IGL plans to provide natural gas in the entire capital region.

The two main business objectives of the company are -

To provide safe, convenient and reliable natural gas supply to it’s customers in the domestic and commercial sectors.
To provide a cleaner, environment-friendly alternative as auto fuel to Delhi’s residents. This will considerably bring down the alarmingly high levels of pollution.

The transport sector uses natural gas as Compressed Natural Gas (CNG), the domestic and commercial sectors use it as Piped Natural Gas (PNG) and R-LNG is being supplied to industrial establishments.

Future Outlook

IGL continues to augment its infrastructure so as to meet the increasing demand of CNG arising out of growing number of CNG vehicles in Delhi. The growth drivers for increase in demand of CNG are - car manufacturers coming up with CNG variants and Delhi Government’s directive making it mandatory for all LCVs operating in Delhi to run on CNG. The company is in the process of enhancing its compression capacity by adding new stations.

On the PNG front, IGL has planned to expand its business activities in Delhi and its neighbouring towns like Noida, Greater Noida and Ghaziabad. Our customers will now be benefited with supply of PNG for non cooking applications like Geysers also. IGL is also working towards expanding its PNG network to cover all charge areas of Delhi.

Industrial and commercial segments would be the focus areas for the organization in the future.

Vision

'India’s leading clean energy solution provider through customer centricity, innovative technology and diversification, with international presence'.

Mission

'Committed to provide safe, reliable and clean energy solutions to improve quality of life and enhance stakeholders’ value'.

Philosophy

The business philosophy of IGL would encompass the following: Image result for igl

Strong commercial orientation
Best operating practices
Value addition at every step
Quality Customer Service
Team effort
Develop a Learning Organization

PNG

PNG is mainly methane – CH4 with a small percentage of other higher hydrocarbons. The ratio of carbon to hydrogen is least in methane and hence it burns almost completely making it the cleanest fuel. It is procured from the oil / gas wells and transported through a network of pipelines across the country.

Knowing fully well that Piped Natural Gas is the obvious choice for us to make, wouldn't it be apt if we called PNG Positively Natural Gas!!

PNG has several distinctions to its credit- of being a pollution-free fuel, easily accessible minus storage troubles, and being available at very competitive rates.

When you choose PNG, you are making a wise decision. Why not enhance your comfort and improve your lifestyle for the years to come? Experience the versatility and performance of this reliable energy source. With PNG you don't need to make any choices, for its characteristics make it the best option for domestic and commercial purposes.

Uninterrupted supply The source of PNG supply in Delhi is the famous Hazira-Bijaipur-Jagdishpur (HBJ) pipeline of GAIL (India) Limited. PNG offers the convenience of ensuring continuous and adequate supply of PNG at all times, without any problem of storing gas in cylinders.
Unmatched convenience The domestic consumers have to take upon themselves the trying task of booking an LPG cylinder refill, time and again. Then starts the wait for the deliveryman to deliver the cylinder. Switching over to PNG renders this entire exercise unnecessary. PNG also eliminates the tedious routine of checking LPG refill cylinder for any suspected leakage, or it being underweight, at the time of delivery. Moreover, the user is spared the inconvenience of connecting and disconnecting the LPG cylinder when out of gas. Precious space, occupied by LPG cylinders is also saved.
Safety The combustible mixture of natural gas and air does not ignite if the mixture is leaner than 5% and richer than 15% of the air-fuel ratio required for ignition. This narrow inflammability range makes PNG one of the safest fuels in the world. Safety Tips Natural gas is lighter than air. Therefore, in case of a leakage, it just rises and disperses into thin air given adequate ventilation. But LPG being heavier will settle at the bottom near the floor surface. A large quantity of LPG is stored in liquefied form in a cylinder. With PNG, it is safer since PNG installation inside your premises contains only a limited quantity of natural gas at low pressure i.e. 21 millibar (mbar). On leakage, LPG expands 250 times, which is not the case with PNG. Supply in PNG can be switched off through appliance valve (inside the kitchen) and isolation valve (outside kitchen premises), which fully cuts off the gas supply.
Billing The user is charged for the quantity of PNG used with no possibility of any pilferage as the billing is done according to the meter. A unique feature is that the user gets to pay only after consumption of gas. The domestic consumer pays the PNG bill only once in every two months. In case the consumption is less than 4 scm in a bi-monthly billing cycle, consumer is liable to pay minimum Rs. 100 towards PNG Bill. The user pays the gas consumption charges based on the exact consumption reading provided by the meter installed at his premises, subject to minimum quantity of 4 scm in a billing cycle. In case consumption in a bi- monthly billing cycle is less than 4 scm, consumer is liable to pay minimum charges equivalent to 4 scm value. The bill is delivered at the user’s doorstep. List of collection centers/drop boxes
Customer support Round-the-clock customer support is assured through 24 hrs number 1800 102 5109(Toll Free) backed by control rooms, which are manned by engineers and trained technicians. Thus complaints, if any, are promptly redressed.
A versatile fuel Natural gas is being used predominantly as a versatile fuel in many major cities catering to domestic and commercial applications, as a cooking fuel, for water heating, space heating, air conditioning, etc.
Environment friendly Natural gas is one of the cleanest burning fossil fuels, and helps improve the quality of air, especially when used in place of other more polluting energy sources. Its combustion results in virtually no atmospheric emissions of sulphurdioxide (SO2), and far lower emissions of carbon monoxide (CO), reactive hydrocarbons and carbon dioxide, than combustion of other fossil fuels. In fact, when natural gas burns completely, it gives out carbon dioxide and water vapour. These are the very components that we exhale!
No daily liasioning The consumer is spared the task of liasioning with oil companies and co-ordinating with them for ensuring the daily supply of fuel, because PNG is supplied directly through pipes. The daily bills, settlements and reconciliation are also avoided as the consumer is billed once a month, and that too as per the meter reading.
No spillage and pilferage In case of fuels like HSD and LDO, there are considerable chances of spillage and pilferage. In case of PNG these losses are invariably done away with, for PNG is supplied through pipes.
Lower maintenance cost With PNG, soot or ash accumulation and greasy spillages are absent from your appliance. Maintenance costs are, thus, driven down.

CNG

CNG stands for compressed natural gas. It is gaseous fuel and is a mixture of hydrocarbons mainly Methane. For use in Automobiles as fuel, it is compressed to a pressure of 200-250 Kg/cm² to enhance the vehicle on-board storage capacity.CNG is a fossil fuel substitute for other auto fuels such as petrol, diesel, Auto LPG etc.

IGL has been supplying CNG to over eight lakh vehicles, through its robust network of above 326 CNG stations in Delhi, Noida, Greater Noida and Ghaziabad. IGL has been supplying CNG to almost all vehicle categories i.e Bus, Cars, Passenger Vehicles and Commercial vehicles as well.

CNG is also being supplied to transport undertakings such as DTC’s, UPSRTC’s and DIMTS Cluster Busses as well. IGL is supplying CNG to World Largest CNG fleet.

Green fuel - Commonly referred to as the green fuel because of its lead and sulphur free character, CNG reduces harmful emissions thus reducing the effect of global warming. Being non-corrosive, it enhances the longevity of spark plugs. Due to the absence of any lead or benzene content in CNG, the lead fouling of spark plugs, and lead or benzene pollution are eliminated.
Safety: CNG is less likely to auto-ignite on hot surfaces, since it has a high auto-ignition temperature (540 degrees centigrade) and a narrow range (5%-15%) of inflammability. It means that if CNG concentration in the air is below 5% or above 15%, it will not burn. This high ignition temperature and limited flammability range makes accidental ignition or combustion very unlikely.
Low operational cost The operational cost of vehicles running on CNG, as compared to those running on other fuels, is significantly low. At the prevailing price of fuel in Delhi, Operational cost of CNG vehicles is 66% lower than petrol and 28% lower than diesel.
Increased life of oils Another practical advantage observed is the increased life of lubricating oils, as CNG does not contaminate and dilute the crankcase oil.
Mixes evenly in air Being a gaseous fuel CNG mixes in the air easily and evenly.
Easily Availability:
IGL has around 418 CNG filling stations in Delhi and NCROther than Delhi CNG is also available in 41 cities and would be available in more than 300 cities in near future. Car / Taxi, dual fuel option is available that helps in switching between CNG and petrol as and when required

CSR Policy

Indraprastha Gas Limited (IGL or Company) recognizes that its business activities have direct and indirect impact on the society. The Company strives to integrate its business values and operations in an ethical and transparent manner to demonstrate its commitment to sustainable development and to meet the interests of its stakeholders.

IGL has played a major role in reducing the pollution levels in the national capital. This contribution of the organization has been well acknowledged at many national and international fora. IGL is a socially responsible organization which undertakes a number of activities which contribute to society and justify its existence as an organization committed to public expectations.

For IGL, corporate social responsibility (CSR) is the responsibility of the organization that goes beyond its legal obligations and integrates social, environmental and ethical concerns into company’s business process. A responsible business is expected to not only take care of its stakeholders but also to engage and contribute meaningfully towards improving the quality of life of the communities and environment in which it operates.

CSR is, therefore, closely linked with the practice of Sustainable Development. The Company is committed to continuously strive to achieve these objectives.

Toward this commitment, the Company shall:

Act as a socially responsible organization, delivering maximum value to its stakeholders, with which they shall be proud to be associated.
Behave ethically and contribute towards economic development while improving the quality of life of our customers as well as local community and society at large.
Develop strong environment consciousness in our operations and strive towards spreading awareness about the advantages of natural gas.
Conduct open and transparent business practices that are based upon ethical values and respect for communities and environment.
Integrate business functions, goals and strategy with planned community development agenda.

The areas listed in the Schedule VII to the Companies Act, 2013 shall be taken as the guide for IGL’s CSR initiatives.

IGL shall encourage interventions in a manner so as to bring all round development of the communities in which they intervene.

Thus wherever possible, IGL shall promote adoption of communities/segments of the society for CSR interventions. The geographical areas around the commercial activities of IGL shall be the main focus of these CSR interventions.

In addition, IGL will also undertake initiatives for underprivileged backgrounds such as the drivers of CNG run autos, taxis, trucks and buses and others.

The primary focus of IGL will be in form of interventions in areas of health, education, environment and empowerment of women & underprivileged.

IGL shall refrain from supporting political parties and their affiliates.

Health, Safety and Environment

The management accepts the responsibility for safety, Health, and environment management of the company. The subject being a line responsibility, every employee has been made responsible and accountable for the protection of Safety, Health, and Environment. The policy of company is as follows: Related image

To give top most priority to safety & health of all the personnel, property and protect environment.
To follow all applicable codes, standards and safety practices in design, operation, maintenance and modifications to ensure HSE protection.
All planning, decisions and actions confirm our commitment towards safety, health and environment protection aspects.
Safety audit is carried out yearly and the findings are documented for follow up actions so as to restore safe condition.
Each employee is fully informed for strict compliance of safety orders/rules issued by the management.
Health checks of each employee and done annually.
To train all employees in their respective areas of activities.
Engineer-in-charges of projects ensure compliance of safety orders/rules and statutory requirements by contractor, transporters, visitors and other agencies related to contracts.
Environment aspect audit once in a year, confirmatory and observation redressed immediately.
Emergency drills are conducted every six months.
Each employee is to abstain from unsafe acts and prevent unsafe conditions.
It is compulsory for all the employees to take active part on safety, health & environment related activities on and off the job. Compliance of observation is done in most effective manner.
To ensure compliance of work permit system.
Use of personnel protective equipments is compulsory while at work.
Quality maintained in all areas of activities.
To adopt such systems and methods so as to ensure continual improvement.
Management ensures that efforts of each employee are directed to contribute for achieving excellence in safety, health, environment, quality and productivity.

Head Office Indraprastha Gas Limited IGL Bhawan Plot No. 4, Community Centre Sector 9, R K Puram New Delhi - 110022

Phone : 91-11-46074607 Fax : 91-11-26171860/26171863/26171921 Website : www.iglonline.net

Indraprastha Gas Limited (IGL)