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Home / Latest News / Rights of air passengers announced by MoCA, Aviation Conclave 2019 unveils vision of making ‘Flying for All’

Rights of air passengers announced by MoCA, Aviation Conclave 2019 unveils vision of making ‘Flying for All’

March 03,2019:

‘Aviation Conclave 2019’ organised by Ministry of Civil Aviation, in association with Airports Authority of India & Confederation of Indian Industry with an overarching theme of ‘Flying for All’ in Delhi.

Suresh Prabhu, Union Minister, Civil Aviation, along with Jayant Sinha, Minister of State, Civil Aviation, have released the passenger charter.

If a domestic flight is expected to be delayed by more than six hours, the airline would offer an option of ‘alternate flight’ to the passenger within that time, or it will refund the full price of the ticket.

The charter also stated that if the passenger is informed of a flight cancellation less than two weeks prior to departure, the airline has to give an alternate flight to passenger or refund the ticket completely.

In fact, at the time of booking, the airline has to clearly indicate the amount of refund money that will be given to passenger in case of cancellation.

In case a passenger is denied boarding due to over booking of a flight, the passenger shall not hold the airline liable for compensation in case he was given an alternate flight within one hour of original flight’s departure.

The charter also states that passengers can cancel tickets without having to pay any amount within a day of the booking & also claim enhanced compensation for loss of baggage from airlines.

However, the new charter states that zero cancellation charge won’t apply if the tickets are booked less than seven days before the scheduled departure time of the flight.

The Ministry of Civil Aviation, in association with Airports Authority of India & Confederation of Indian Industry, has organised ‘Aviation Conclave 2019’ with an overarching theme of ‘Flying for All’ in Delhi.

The conclave deliberated upon taking the government’s agenda to bring new aviation business to India, in particular, drones systems, manufacturing of aircraft in India, financing & leasing of aircraft from India by Indian & foreign airlines, transforming Indian airports into next-gen aviation hubs, & unleashing the air cargo potential by integrating every village of India in global value chains.

Suresh Prabhu, Union Minister for Civil Aviation, stated that realising the government’s vision of making ‘Flying for All’ a reality underpins the government’s commitment to bring about a veritable revolution in the Indian aviation sector.

“This conclave is about the future of Indian aviation – it bringing together industry leaders, government & regulators for setting the tone & propelling us to realise our Vision 2040”, he stated.

Over 30 industry leaders deliberated across five key sessions covering the Drone-Ecosystem Policy Roadmap, Roadmap for Manufacturing Aircraft & associated equipment, including Regional Transport Aircraft in India, Project Rupee Raftaar- Aircraft Financing & Leasing from India, National Air Cargo Policy, & Mission to transform Indian Airports into Next-Gen Aviation Hubs.

The deliberations threw up key catalysts to fast track the holistic growth of the passenger, cargo & MRO sectors.

Commenting on the objectives of the conclave, Jayant Sinha, Minister of State of Civil Aviation said, “With more than a hundred commercially-connected airports, aviation is now central to the lives of Indians. We are committed to growing the industry by encouraging & opening new segments. I am confident that this conclave with its focus on pathbreaking areas will provide the foundation for Indian aviation’s next leg of growth.”

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